A Provider plays a very important role in support for the Dealer. This video discusses how Provider’s can best fill that role. We identify the types of requests/issues a Provider may face and how to best handle those situations. We talk about the types of support that a Provider may run into or use cases they may be familiar with. Then we discuss the resources and information available to help get your Dealers on the right path to resolution.

A look at how a Dealer sets up a product for Integrated eContracting, focusing on the importance of Preparation, Registration, and Follow-up. We discuss the importance that awareness and communication play in a Dealer's success. You will have a better understanding of everyone's role and what materials exist to help support the Provider, Agent, and Dealer through this process.

When a Dealer registers a product for Integrated eContracting, it is important their is communication and awareness between a number of parities. This video discusses how PEN helps with this process through a onboarding communications known as a DSN. What are they, why are they sent, what action is expected, what are best practices, resources and things to consider. Discuss the importance and role for both operations and the field

In the Boot Camp Videos, we introduced PEN and briefly touched what the PEN Services team's focus is on. In this video, we are going to take a deeper dive into PEN and distinguish the difference between PEN the technology and the Business Services (PEN Services) We walk-through the offerings and use cases for why PEN exists, and discuss how are Providers leveraging PEN today.